Summary: This piece proposes 5 simple metrics that reflect, but are not in themselves pay or performance measures for, management effectiveness and competence:
- Meeting efficiency and effectiveness,
- Time Planning/Use and Task Prioritisation,
- Typing Speed,
- Tool/I.T. Competence: speed and skill in basic PC, Office Tools and Internet tools and tasks, and
- E-mail use (sent, read, completed, in-progress, pending, never resolved, personal, social, other).