Compare the local IT failures with these comments from Infoq. Author site.
This is best illustrated by the findings from the US Department of Defense (the DoD).[10]
The DoD analysed the results of its software spending, totalling an eye-watering $35.7 billion, during 1995.
They found that only 2 per cent (2%) of the software was able to be used as delivered.
The vast majority, 75 per cent, of the software was either never used or was cancelled prior to delivery.
The remaining 23 per cent of the software was only used following modification.
That would suggest that the DoD actually only received business value from $0.75 billion of its expenditure – nearly $35 billion of its expenditure did not result in software that delivered any immediate business value.
[10] The results of the study were presented at the 5th Annual Joint Aerospace Weapons Systems Support, Sensors, and Simulation Symposium (JAWS S3) in 1999.